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Welcome to EasyRenz 👏! We’re excited to have you on board 🥳. Please follow the steps below to get started. Get started on EasyRenz App 1) Once Management / Op...
View articleIf you encounter an issue that requires maintenance in your rental unit, you can submit a maintenance request through the EasyRenz app. Please note that the abi...
View articleIf your room is equipped with prepaid smart meter, you may follow the steps below to topup your Smart Meter. Steps To Topup Prepaid Meter Step 1 : Click Devices...
View articleImportant: You need to be physically close to the lock in order to add a fingerprint. Bluetooth and Device Discovery must be enabled in the EasyRenz app to add...
View articleTo unlock your smart door lock using the EasyRenz app, follow these steps: Important: Recommendation: It is always recommended to add your fingerprint as an alt...
View articlePotential Issue Overdue Bills Open EasyRenz app and check if you've any overdue bills . If you've overdue bills, kindly clear the overdue bills and your electri...
View articleImportant: You can only manage your subscription package via the EasyRenz Web app ; this feature is not available on the EasyRenz Mobile App (for both iOS and A...
View articleYou can log in to your Payex portal account to update your payment gateway profile, request changes to your settlement bank account, or view your transaction an...
View articleImportant: To help you get started with EasyRenz, we've compiled a selection of Management Topic Categories for you to explore. 1. General 📌 2. Properties & Un...
View articleRegister fingerprint as Tenant account via mobile app Important: You need to be physically close to the lock in order to add a fingerprint. Bluetooth and Device...
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