If you have not received your settlement on the expected date, it is important to note that settlements may either be processed immediately or take up to 1 - 2 working days to appear in your bank account. The processing time starts once you receive the settlement email from Payex.

This delay may be due to standard banking procedures or the time required for the payment to clear through the financial system. If your settlement has not been reflected after 2 working days, you may need to verify the details provided in your Payex account or contact Payex support contact@payex.io for enquiry.

For more details on settlement timelines and processes, please refer to the How & When Will I Receive Settlement ? article.