This may happen if the electricity supply was interrupted due to a power trip, rather than the meter being automatically or manually turned off. In this case, no control logs will be recorded since the smart meter wasn't intentionally powered off through the system.
Common Solutions:
Check for High Power Usage Appliances: High-power appliances (eg. air conditioners, water heaters, or heavy-duty machinery) may cause a power trip if they overload the system. Ensure that these appliances are not drawing too much power at once.
Inspect Circuit Breakers: If power trips occur frequently, check the circuit breakers or fuses to ensure they’re working properly. Reset any tripped breakers and monitor the power supply.