Payments may take up to 30 minutes to be reflected in the system due to potential delays with the payment processor.
Important:
We recommend that tenants avoid re-attempting payment within a short period. Please wait at least 30 minutes before trying again.
Important:
If you're charged but your bills remain unpaid after 30 minutes, please check your email for a payment receipt from Payex. Take a screenshot of the receipt and contact our customer support with the screenshot for assistance.