Yes. You can move from Starter to a paid plan, or adjust an existing paid plan, whenever you need to — there is no fixed upgrade window and no waiting period.

Nothing you have set up is lost. Every plan runs on the same platform, so your properties, units, tenants, tenancy agreements, deposits, billing history, and documents all carry over exactly as they are. Upgrading unlocks additional features on the account you already have; it is not a migration and there is nothing to re‑enter.

Upgrading from Starter. Once you need a 6th active tenant, you move to a paid plan. Paid plans start at 10 active tenants billed in full, so the first step up is RM40.00 per month for tenants, plus the storage and sub-accounts you choose.

Adjusting an existing paid plan. Your plan is built from three sliders — active tenants, cloud storage, and sub-accounts — and you can adjust any of them as your portfolio grows:

• Adding more tenants mid-cycle: If you already have an active paid plan and need to increase your tenant capacity, you can do so immediately. The additional cost is adjusted to your billing cycle — you will only pay the difference (pro-rated) for the remaining days of your current period.

• Volume tier price adjustments: Because a per-tenant rate applies across your entire quantity, increasing your tenant count can qualify you for a lower per-tenant pricing tier. The plan builder automatically calculates the adjusted unit rate and displays the exact new total before you confirm.

Growing past self‑serve. Above 2,500 active tenants, we quote your plan directly. Message us on WhatsApp and we will size it with you.

If you are unsure which plan fits, compare the plans side by side or talk to us before you change anything.